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Lesson 1: Introduction and Information About The Australian Education System
7 Lessons-
StartWelcome to Spectrum Tuition!
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StartThe Victorian Selective Schools Test
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StartThe Difference Between Scholarships, Accelerated Learning Programs and Selective Schools
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StartHow Spectrum Tuition Prepares Students For Scholarship Exams
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StartHow to prepare for NAPLAN
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StartWhat's new in 2022 PLUS answers to our most frequently asked questions
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StartEverything you need to know about becoming a Customer Support Rockstar!
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Lesson 2: Onboarding Customers
10 Lessons-
StartLesson 2a: How to explain the timetable and determine goals
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StartLesson 2b: How to explain the assessment to students
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StartLesson 2c: How to explain the course book structure to parents
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StartLesson 2d: How to log into the myspectrumtuition.com system
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StartLesson 2e: Explaining tuition fees
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StartLesson 2f: How to help students develop a study plan and manage their time
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StartLesson 2g: Handling Objections
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StartLesson 2h: Handling Phone Enquiries
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StartOnline Assessment Feedback
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StartRecap
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Lesson 3: Frequently Asked Questions From Parents
6 Lessons-
StartHow to interpret online assessment results?
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StartWhat is the difference between scholarships, accelerated programs and selective school programs?
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StartHow do you monitor results?
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StartHow is Spectrum Tuition different from other tuition providers?
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StartHow does the 7 day challenge work?
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StartRecap
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This course is not open for enrolment
Virtual Assistant Training
Course Summary
This course is designed to walk you through the myspectrumtuition.com system so you know how it works and can log back in if needed.
Course Curriculum
Thuy Pham
Hannan Test
